TWI consists of three standardized programs that teach the essential skills needed by all supervisors and team leaders, regardless of their industry. These programs are: Skill in Instruction, Skill in Improving Methods, and Skill in Leading People.
Participants attend class for 3 hours each day for 5 consecutive days and they return to the workplace after each session to apply the techniques learned. Each participant must select a current day workplace problem and demonstrate to the class how they applied the method to solve that problem. Class materials include pocket reference cards for daily use to keep the improvements coming after the training has been completed. Small class sizes of from 8 to 10 people keep everyone involved to maximize learning.
All TWI programs follow the proven four-step methodology of Preparation, Presentation, Application and Testing that makes each program simple, straight-forward and easy to implement. Supervisors are given the opportunity to practice the four-step method and "learn by doing" in a confidential, low-stress, and highly supportive environment.
Certified trainers must complete an intensive 40-hour training program to assure training is delivered to quality standards and that proven TWI methodology is consistently followed.
TWI "J" Programs
Job Instruction Training (JI) Teaches supervisors how to quickly train employees to do the job correctly, safely, and conscientiously.
Job Methods Training (JM) Teaches supervisors how to produce greater quantities of quality products in less time by making the best use of the people, machines, and materials now available.
Job Relations Training (JR) Teaches supervisors how to build positive employee relations, increase cooperation and motivation, and effectively resolve conflicts as they arise.
